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Veal Convention Services, Inc. ("VCS") is a full service general contractor specializing in tradeshow, convention and special event equipment and services. We have created this site for the exhibitors to provide convenience in ordering equipment and services. Our staff is available to assist you to insure that your experience as an exhibitor will be successful. If you have any questions regarding placing orders, please e-mail our Exhibitor Services department for assistance, or call 205.328.1010.

Easy Online Ordering Starts Here

Veal Convention Services, Inc. ("VCS") is a full service general contractor specializing in tradeshow, convention and special event equipment and services. We have created this site for the exhibitors to provide convenience in ordering equipment and services. Our staff is available to assist you to insure that your experience as an exhibitor will be successful. If you have any questions regarding placing orders, please e-mail our Exhibitor Services department for assistance, or call 205.328.1010.

VEAL CONVENTION SERVICES, INC. TERMS, CONDITIONS, LIMITS OF LIABILITY, AND OTHER IMPORTANT INFORMATION PLEASE READ CAREFULLY. THESE TERMS, CONDITIONS, AND LIMITS OF LIABILITY ARE PART OF YOUR AGREEMENT WITH VEAL CONVENTION SERVICES, INC. These terms and conditions are part of the agreement between you, the exhibitor, and VCS. Your placement of an order for service or rental equipment and/or delivery of your materials to VCS'S warehouse or to a show site for which VCS is the official contractor is your acceptance of these terms and conditions PAYMENT POLICY: Veal Convention Services, Inc. (VCS) requires payment in full at the time the services are ordered. Further, VCS requires that you provide a credit card authorization to charge your account for services which may include labor, material handling, electrical services, booth furnishings, etc. plus any applicable fuel or energy surcharge. VCS requires your credit card to be on file even if you choose to pay by company check or wire transfer. ***NO SERVICES WILL BE RENDERED WITHOUT FULL PAYMENT IN ADVANCE*** PAYMENT TERMS ‐ Our terms require 100% payment with order for rentals, services, tax and anticipated freight. Your credit card information for payment of advance and show site orders must be on file in VCS’s online ordering system in order for us to provide any equipment or services. Full payment of rental charges must accompany your order and be received by our office before the deadline date to qualify for the discounted rates. PLEASE NOTE THAT PO'S ARE NOT ACCEPTED AS A FORM OF PAYMENT. All orders received after deadline or on show site will be charged at standard rates. Unpaid accounts after close of show will accrue a service charge of .0575% per day, annual interest rate of 21%. Exhibitor is responsible for all fees connected with the collection of your accounts and agrees to pay all cost, interest, attorney's fees and other costs incurred by VCS in protecting its rights of property under this agreement, or in suing the renter for the breach of this agreement. Additional services or rentals ordered on site may be invoiced to your credit card on file. Advance charges may be paid by company check but credit card information is still required. Copies of invoices may be requested from VCS's main office after close of event. No credit will be given after close of event on items or services ordered but not received. ADVANCE ORDERS: To qualify for discount pricing, orders must be received with payment in full on or before the pre-order discount price deadline. Purchase orders do not qualify for Advance Prices. SHOW SITE ORDERS: Services ordered at show site will not be processed without full payment at the time the order is placed. THIRD PARTY ORDERS: If you contract your work to a display or exhibit house and require services from VCS, the payment policy stated above applies. Please pass this information on to them. METHOD OF PAYMENT: VCS accepts Master Card, Visa, American Express, company check (no personal checks accepted) as acceptable forms of payment. Any bank fees for wire transfers are the responsibility of the exhibitor. Purchase orders are not considered payment. All payments must be made in US funds drawn in a US bank. Exhibitors will be charged $50 for each returned NSF check. ADJUSTMENTS / CANCELLATIONS: No adjustments to invoices will be made after the close of the show. Cancellation of service(s) made prior to actual delivery or installation will be charged a 50% cancellation fee. Cancellation of service(s) made after actual delivery or installation will be charged a 100% cancellation fee. COLLECTIONS FEES: ALL CHARGES MUST BE PAID IN FULL PRIOR TO CLOSE OF SHOW BY CASH, CHECK OR CREDIT CARD. A fee equal to 2% per month (24% per annum) will be assessed on any unpaid balance. Client is responsible for any fees, including, but not limited to, collection fees, attorney's fees and court costs, that may be incurred in effort to collect any unpaid balance. ORDERING: Please familiarize yourself with these forms before you log onto the online storefront site and place your order. VCS REQUIRES YOUR CREDIT CARD TO BE ON FILE EVEN IF YOU CHOOSE TO PAY BY COMPANY CHECK OR WIRE TRANSFER. VCS'S RESPONSIBILITIES. VCS is responsible only for services which it directly provides. VCS assumes no responsibility for any persons, parties or other contracting firms not under VCS's direct supervision and control. VCS shall not be responsible for loss, delay or damage due to any cause beyond VCS'S reasonable control, including, but not limited to, fire, strikes, accidents, transportation contingencies, theft, weather, acts of God, civil disturbances, explosions, acts of terrorism or war, etc. nor for ordinary wear and tear in the handling of materials. VCS will provide material handling services as the EXHIBITOR'S agent, not as bailee or shipper, and shall have no responsibility or obligation as such. INSURANCE. It is understood that VCS is not an insurer. Insurance on exhibit materials, if any, shall be obtained by the EXHBITOR, at its sole costs and expense from a third‐party insurance provider. BE SURE THAT THE MATERIALS YOU SHIP TO SHOW SITE ARE INSURED FROM THE TIME THEY LEAVE YOUR WAREHOUSE UNTIL THEY ARE RETURNED. CONTACT YOUR INSURANCE REPRESENTATIVE TO ARRANGE THIS COVERAGE. RETURN OF MATERIALS: All material to remain the property of VCS. Prices quoted cover rental cost only. Upon the expiration or termination of this rental agreement all materials shall be surrendered or returned to VCS in the same condition in which they were received. The acceptance of the return of the rented equipment is not a waiver by VCS of any claims for latent or patent damage to the equipment. Exhibitor agrees to compensate VCS should said equipment be lost, stolen, missing, broken, and/or damaged by any cause whatsoever, whether due to renter's fault or not. All materials lost, stolen, missing, broken, and/or damaged will be invoiced at current market replacement cost. CLAIMS FOR LOSS. Notice of loss or damage must be given to VCS within 24 hours of occurrence or prior to show close/removal. Failure to do so releases VCS from the claim. All claims, must be submitted in writing within 60 days of show close/removal and include facts sufficient to identify the materials, asserting liability for alleged loss or damage and documentation of a specified or determinable amount of money. All claims reported after 60 days are void. No action shall be brought against VCS or its subcontractors more than one year after the cause of action accrues. (a) PAYMENT FOR SERVICES MAY NOT BE WITHHELD. In the event of any dispute between EXHBITOR and VCS relative to any loss, damage or claim, EXHIBITOR shall not be entitled to and shall not withhold payment or any partial payment due VCS for its services as an offset against the amount of any alleged loss or damage. Any claims against VCS shall be considered separate transactions and shall be resolved on their own merits. (b) MAXIMUM RECOVERY. If found liable for any loss, VCS's MAXIMUM liability and EXHIBITOR'S exclusive remedy is limited to $.10 per pound per article with a maximum liability of $50.00 per item, or $1,000 per shipment, whichever is less. (c) BREACH OF CONTRACT AND/OR NEGLIGENCE ONLY. VCS's liability shall be limited to any loss or damage which results solely from VCS's gross negligence in the actual physical handling of the items compromising the EXHIBITOR'S shipment(s) OR which results from BREACH OF THIS CONTRACT and not for any other type of loss or damage. In no event shall VCS be liable to EXHIBITOR or to any other party for special, collateral, exemplary, indirect, incidental, consequential or punitive damages. Such excluded damages include but are not limited to loss of profits, loss of use, interruption of business or other consequential or indirect economic issues. SHIPPING & HANDLING TERMS & CONDITIONS INBOUND AND OUTBOUND TRAFFIC SCHEDULES are the responsibility of VCS. To assure orderly and expeditious handling of exhibit material into and out of the convention hall, it is suggested that exhibitors, including local companies, clear all movement of material through VCS, who is prepared to handle local pick-ups and deliveries on a coordinated schedule. PACKAGING AND CRATES. VCS shall not be responsible for damage to loose or uncrated materials, pad‐wrapped or shrink‐wrapped materials, glass breakage, concealed damage, carpets in bags or poly or improperly packed materials. In addition, VCS shall not be responsible for crates and packaging which are unsuitable for handling, in poor condition or have prior damage. Crates and packaging should be of a design to adequately protect contents for handling by forklift and similar means. VCS shall not be responsible for loss, theft, or disappearance of exhibitor’s materials after same has been delivered to exhibitor’s booth. STORING EMPTY CONTAINERS. For all exhibitors using VCS material handling services, properly labeled empty shipping containers will be picked up from your booth space and stored. They will be returned to you as quickly as possible following the close of the show. Depending on the size of the show, it can take between two and twelve hours to return all empty containers. Please plan accordingly. Empty Container Labels are available from the VCS Exhibitor Service Desk on show site. Do not store any materials or valuable in containers marked "empty." Empty crate storage should not be considered secure storage. VCS has no liability for loss or damage to crates or containers or the contents therein while containers are in storage. INBOUND SHIPMENTS. All shipments must have a bill-of-lading or delivery receipt showing number of pieces, true weight, and description of merchandise. If shipments arrive without weight on bill-of-lading and weight is unobtainable, VCS will estimate the weight. If actual scale weights are not submitted prior to move-out the estimated weight will be final and binding. All shipments received are subject to reweigh. Copies of bills-of-lading, with the name of the carrier, should be forwarded to VCS as soon as shipments are made. This will assist in tracing, if required. Confirm delivery date and time with your carrier and have all necessary shipping information in the hands of your on-site representative. Be sure your on-site representative knows who to call to track your shipment should it not arrive at your anticipated time. VCS shall not be liable for shipments received without individual freight bills, such as UPS, FedEx or other carriers who deliver in bulk and do not wait for shipment count and condition to be verified for individual shipments. Such shipments will be subject to verification and correction of count and condition and VCS's receiving paperwork indicating any exceptions as delivered shall take precedence over shipper's signature of receipt. Shipments received without receipts or freight bills such as UPS or FedEx or US Mail will be delivered to the booth without guarantee of piece count or condition. No liability will be assumed for such shipments. Consistent with trade show industry practices, there may be a lapse of time between delivery of shipments to the booth and the arrival of the exhibitor or its representatives, and during such time the material will be left unattended. VCS will not be responsible or liable for any loss, damage, theft, or disappearance of the exhibitor’s materials after same have been delivered to the exhibitor’s booth at the show site. Shipments received at the warehouse after scheduled exhibitor set-up or shipments received at show site after exhibitor move-in times, are subject to surcharges to cover additional trucking or labor and will be billed accordingly. OUTBOUND SHIPMENTS. Each outbound shipment must have a completed Bill of Lading accompanying the shipment. Exhibitors are responsible for labeling their exhibit materials and providing outbound shipping information. Bills of lading and shipping labels are available at the VCS service desk. We recommend that you prepare bills and labels ahead of time. Exhibitors selecting non-official carriers will need to make their own arrangements for pick-up. Pick-ups for local deliveries or small package shipments, i.e., UPS, FedEx and Parcel Post should be dealt with in the same manner as all other outbound shipments. When materials are labeled, packed and ready to be shipped, completed bills-of-lading should be turned in at the Service Desk. Consistent with trade show industry practices, there may be a lapse of time between the completion of packing and the actual pick‐up of materials from the booth for loading onto a carrier, and during such time the material will be left unattended. VCS shall not be responsible for loss, theft, or disappearance of materials before they are picked up from exhibitor’s booth for reloading after the show. An exhibitor representative should remain on-site to insure that your shipment is picked up. Alternatively, VCS recommends that the exhibitor engage security services from the facility or show management. Bills-of lading covering outgoing shipments will be checked at time of actual pickup from the booth and corrections made where discrepancies occur. In order to expedite removal of materials as required by show management and/or the facility, VCS shall have the authority and reserves the right to change the exhibitor designated carriers, if such carriers fail to pickup or refuse to accept shipments at the appointed time. VCS retains the right to dispose of materials left on the show floor without liability if left unattended, left without labels or not correctly labeled. Where no disposition is made by the exhibitor, materials may be taken to a warehouse to await exhibitor’s shipping instructions and the exhibitor agrees to be responsible for charges relating to such rerouting and handling. In no event shall VCS be responsible for any loss resulting from such rerouting or handling. Any shipments that remain on-site past the outbound shipping deadline may be forced on VCS's carrier of choice and the exhibitor billed accordingly. Shipments sent using VCS's account numbers and/or charges otherwise invoiced to VCS will result in a service fee to your account amounting to 30 percent of the carrier's total charges. Use of VCS Freight Handling services authorizes VCS to pay outbound freight charges for your shipments by any carrier using the credit card on file for your company. DELIVERY TO THE CARRIER FOR RELOADING. VCS assumes no responsibility for loss, damage, theft or disappearance of exhibitor’s materials after same have been delivered to exhibitor’s appointed carrier, shipper or agent for transportation after the conclusion of the show. VCS loads materials onto the carrier under directions from the carrier or driver of that carrier. Any loading onto the carrier will be understood to be under the exclusive supervision and control of the carrier or driver of that carrier. VCS assumes no responsibility or liability for loss, damage, theft or disappearance of exhibitor’s materials that is caused by, arises out of or related to improperly loaded materials. INSURANCE. You may want to consider insuring your shipment, the contents of your shipment, and have sufficient coverage to compensate you for loss of business should your shipment encounter difficulty en route. Contact your insurance agent to determine the type of coverage you may need. Many companies offer "trade show" coverage that addresses these eventualities. DAMAGE. Relative to shipments consigned to VCS's warehouse, VCS will exercise all possible diligence and care in receiving, handling, and transporting your shipment. VCS shall not be liable for loss or damage from fire, natural disaster or contingencies beyond the control of VCS. In any case, the liability of VCS is limited to $0.30 per pound with a maximum of $50.00 per item, and a maximum of $1,000.00 per shipment while exhibitor goods are in VCS's warehouse or VCS-owned and operated vehicles for delivery to show-site. RETURNED SHIPMENTS TO VCS WAREHOUSE. Where no disposition has been made for outbound shipments or later scheduled pickups are necessary; VCS will return exhibit materials to the warehouse and load on outbound carriers at the rate of $39 per CWT (with a minimum charge of $78) for each shipment returned. Storage is available for $0.50 per cubic foot per month with a monthly minimum of $32. ADDITIONAL AVAILABLE SERVICES. Rates quoted in the MATERIAL HANDLING SERVICE ORDER FORM do not include any un-packing, un-crating, un-skidding, positioning, leveling, blocking, spotting, bracing, installing, dismantling, re-packing, re-crating or re-skidding. See the Forklift and Labor Order forms to order these services. VCS will provide banding for securing outbound shipments at a rate of $1 per foot, plus labor (one hour minimum). Shrink wrap of a pallet will be charged at $20 per pallet. Mobile equipment / vehicles will be moved in or out of the exhibit facility for $99 per vehicle. Local pickups and/or deliveries are available for $99 per hour straight-time, $149 per hour overtime (rates include truck and driver). LIMITS OF LIABILITY AND RESPONSIBILITY Please refer to RENTAL TERMS & CONDTIONS AND LIMITS OF LIABILITY. INBOUND SHIPMENT INSTRUCTIONS Benefits of Advance Shipping to VCS Warehouse: Storage of materials for up to 45 days prior to your show. Delivery of materials directly to your booth space prior to your scheduled move-in time. Many convention centers and hotels do not have facilities to receive and store freight and may refuse a shipment sent to them prior to show dates. How to Ship to VCS Warehouse: Remove old shipping and empty storage labels. Fill out and attach enclosed Advance Shipping Label(s). Place your order for Freight Handling on our online store site. Confirm receipt of your shipment prior to leaving for the show. Note: All shipments must have a Bill of Lading showing number of pieces, weight and type of merchandise. Certified weight tickets must accompany all shipments. Take the time to make sure your shipment(s) is properly packed. VCS is not responsible for damage that occurs during shipping. How to Ship Direct to Show Site: Consign all domestic shipments c/o Veal Convention Services, Inc. Remove old shipping and empty storage labels. Fill out and attach enclosed Direct Shipping Labels. Place your order for Freight Handling on our online store site. Confirm receipt of your shipment prior to leaving for the show. All shipments must have a Bill of Lading showing number of pieces, weight and type of merchandise. Certified weight tickets must accompany all shipments. Take the time to make sure your shipment(s) is properly packed. VCS is not responsible for damage that occurs during shipping. Freight Carriers: Select a carrier with trade show experience. Make sure to give your carrier specific instructions, including dates and times when shipments must be delivered and picked up. Delivery and pick up times for trade shows often fall outside of "normal" delivery hours. Make sure your carrier is committed to and capable of meeting target dates and times. Make sure to plan not only for your shipment to the show but for your return shipment as well. Estimated Material Handling Charges: Material Handling charges are based on the weight of the freight. Shipments are billed in increments of 100 pounds and are rounded up to the nearest hundred. There is a minimum of 200 lbs. on most shipments. Please refer to the Material Handling Estimate Sheet for pricing details. Crated and uncrated shipments must be separated on individual Bills of Lading with separate weight tickets. Failure to separate crated and uncrated shipments will result in the entire shipment being classified and charged at the uncrated / special handling rate. Crated Materials are materials that are skidded, crated or are in any type of container that can be unloaded at dock level with no additional handling required. Uncrated / Special Handling Materials are materials that are loose, not skidded, pad wrapped, cannot be unloaded at dock level or any item without proper lifting bars or hooks. Off Target Surcharges may apply to shipments that arrive before or after the Advance Delivery dates or before or after the Direct Delivery dates and times. Off Target Surcharges may also apply to shipments that arrive with incomplete or inaccurate documentation, including Bills of Lading, certified weight certificates, incorrect consignee information, improper booth number, etc. Shipping Charges: Please prepay all shipping charges. VCS reserves the right to refuse or to receive collect shipments. In cases where VCS elects to receive collect shipments, VCS will add an additional thirty percent (30%) charge to the amount of the collect freight bill for handling and processing. A $10 minimum fee will apply for this service. The responsible exhibitor or shipper will be notified and full payment of all charges due must be made within 24 hours and prior to delivery to booth. Consignment: All shipments must be consigned C/O Veal Convention Services to enable us to accept them for handling. The convention complex may not accept direct shipments for lack of facilities for receiving or storing freight. Bills of Lading: A bill of lading or delivery documentation should accompany all shipments. Upon shipping, send bill of lading with weight, number of pieces and content to VCS and your on-site representative. All shipments must have certified weight receipts, as handling charges are based on the weight of the shipment. If no weight is attached, charges will be based on an estimated weight and no adjustments will be made. Unloading Equipment/ Labor: Labor and equipment for receiving your freight is included in the freight handling charge. Labor and equipment for uncrating, assembling, installing, dismantling and repacking is available to exhibitors. Please see the “Installation and Dismantling Labor Order Form” to place your order. Shipments Requiring Special Handling: Shipments requiring special handling will be subject to a surcharge as indicated on the freight rate schedule. This classification shall be applied to, but not limited to, van shipments or shipments which are packed in such a manner as to require unloading by hand (i.e. loose display parts, uncrated equipment not delivered on a flatbed truck, etc.) The standard material handling applies to shipments that can be readily handed off or onto a truck using a conventional forklift or pallet jack equipment without rehandling. A special handling charge applies if your shipment requires extra labor for stacking or unstacking containers on a truck (cubic loading), tarping or untarping freight or containers, or rigging pieces for loading or unloading on a truck from the ground. VCS and its subcontractors shall not be liable for ordinary wear and tear in handling of freight, or any damage incurred during the handling of freight requiring special devices to properly load, place or reload unless a ten day advance notice has been given to VCS in time to obtain the proper equipment.

<div class="descriptioncontent"> This Privacy Policy (the “Policy”) governs the manner in which Veal Convention Services Inc. collects, uses, maintains, and discloses information collected from you in connection with the Veal Convention Services Inc. online storefront. Veal Convention Services Inc. may collect and store information about you and/or your business including your or your business’s name, email address, phone number, mailing address, accounting transaction data, payment or other financial information, aggregate transaction data, customer sales and order information, third-party data, business data, browser data, devices used, technical information about your means of connection to applications, and any other information or data submitted by you or third parties in connection with our Software Services, Storefronts, or other services rendered pursuant to the Agreement (the “Information”). Information Use Information collected may be used in connection with or for purposes of providing services to you, your business, and to others, improving services provided to you, your business, or to others, providing notices to you, complying with applicable law, and any other lawful purpose, including protecting the health or safety of you or others, and monitoring and preventing fraudulent or unlawful third-party activity. Commercial Use of Information Veal Convention Services Inc. will not sell or share the Information with third parties for any commercial purposes without your consent and express agreement. Veal Convention Services Inc. may, however, use the Information in order to share generic, collective, group, or other non-identifying information about the use of Veal Convention Services Inc.’s products and services as part of commercial transactions with third parties to help Veal Convention Services Inc. improve its products and services or for any other lawful purpose. Third-Party Service Providers Veal Convention Services Inc. may use third-party service providers and vendors to assist Veal Convention Services Inc. in providing its products and services to you and others, including, without limitation, services to host Veal Convention Services Inc.’s Software Services, Storefronts, payment processes, and other services pursuant to the Agreement. Veal Convention Services Inc. may also use third-party service providers and vendors to store Information and other data. Any such third parties would have access to your Information for the limited purpose of assisting, as reasonably necessary, Veal Convention Services Inc. in providing Software Services and other services pursuant to the Agreement. Veal Convention Services Inc. may disclose your Information as Veal Convention Services Inc. reasonably believes is required by court order, governmental directive, or other law, to protect the rights of Veal Convention Services Inc., or as otherwise allowed pursuant to the Agreement or applicable law. Information Protection Veal Convention Services Inc. will retain, protect, and process the Information and underlying or related data using commercially reasonable practices. Although Veal Convention Services Inc. will undertake such efforts to preserve and protect the integrity of the Information, you acknowledge and agree that all security measures have potential risks. Customer Control of Collected Data You may decline to provide or submit Information to us, however, some of our Software Services, Storefronts, or other services may not be available to you if you choose not to provide or submit Information. You also have a right to access the Information that we hold (about you) upon reasonable written request. Updates to our Policy By entering into the Agreement or the Acknowledgment or by using our products or services, you consent to the collection and use of your Information by us consistent with this Policy and the Agreement. We may change this Policy from time to time, for any reason. Any such changes become effective when posted. To the extent that this Policy is inconsistent with applicable law, it is the intent of Veal Convention Services Inc. to comply with applicable law. If there is any conflict between any provision of this Policy and applicable law, such applicable law shall prevail; provided, however, that any such conflicting provision in this Policy shall be curtailed and limited only to the extent necessary to bring it within the legal requirements and the remainder of this Policy shall not be affected thereby. </div>

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